WARNING: This product contains nicotine.

Nicotine is an addictive chemical.

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EPIC is committed to offering a quality product experience.

We offer a money back guarantee on our products within 30 days from the date of the original shipment. Full refund will be issued on unopened and sealed packages. Please make sure to include the total amount of unopened package purchased and enclose the original invoice before shipping the items back to JAK.

We recommend that you return your order via traceable mail as we don't take responsibility for undelivered returns. JAK products can be returned to 180 S. Western Ave, Suite 235,
Carpentersville, IL 60110. Please allow approximately 2 weeks for refunds to be processed.

What is not covered by the 30 Day Money-Back Guarantee:

  • EPIC PODs once the original packaging has been opened.
  • Damage caused by error, abuse, misuse, or other external causes;
  • Damage caused by the device being exposed to or coming in contact with liquid and heavy moisture, extreme heat or environmental conditions such as dust, sand, or similar.
  • A device or part that has been modified in any manner;
  • Damage to the device caused by use of non-compatible parts.
  • Wear and tear
  • Any device where the serial number has been tampered with, erased or obscured or is not a genuine JAK ECIG product.

EPIC Series Exchange policy:

Should an EPIC device or POD not function as intended:

  • If purchased in a retail store, please bring back the product to the retail store where your product was purchased.
  • If purchased online at epicvapor.com, you may ship back the affected product to 180 S. Western Ave, Suite 235, Carpentersville, IL 60110. Please include your shipping address, and an email or phone number in case we need to reach you. Please allow approximately 2 weeks for the exchange to be validated and processed.